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Pestana Carlton Madeira Ocean Resort Hotel Funchal , Funchal (Madeira)

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05Feb2025Select date
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06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Largo Antonio Nobre, Funchal (Madeira), Portugal, 9004-531

Pestana Carlton Madeira Ocean Resort Hotel is a luxurious 5-star resort located in Funchal, Madeira, known for its stunning coastal views and direct access to the Atlantic Ocean. The resort boasts two large outdoor saltwater swimming pools and a renowned spa offering unique wellness treatments inspired by ancient therapeutics. Its cliffside position provides easy access to the vibrant city center and the natural beauty of Madeira, making it an ideal vacation destination.

Location

Situated just 20 minutes from Madeira International Airport, Pestana Carlton Madeira provides easy access to both Funchal's lively center and nearby natural attractions. The surrounding area offers stunning views and opportunities for exploration, including the picturesque Santana and the renowned Botanical Gardens. Guests can find local cuisine and cultural experiences just a short walk from the resort.

Rooms

Pestana Carlton Madeira offers a variety of elegantly decorated rooms, each equipped with modern amenities such as LCD TVs, free Wi-Fi, air conditioning, and private balconies with ocean, garden, or pool views. The spacious rooms feature comfortable furnishings that enhance the relaxing atmosphere, making them suitable for families or romantic getaways.

Eat & Drink

The resort hosts several onsite dining options, including the Arcos restaurant, which offers buffet dining with showcooking stations. Guests can enjoy a range of culinary experiences reflecting both local flavors and international cuisines. Breakfast features a selection of hot and cold dishes along with sparkling wine, ensuring a delightful start to the day.

Leisure & Business

The resort features an extensive range of leisure activities, including water sports, a fully equipped fitness center, mini golf, and a well-appointed spa. Guests can indulge in a variety of wellness treatments at the Magic Spa, which includes an indoor heated pool, sauna, and relaxation rooms designed for ultimate tranquility.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Classic Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Mountain view
Heating
Bathtub
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Suite
Max:
2 persons
70 m² 
Bed options:
2 Single beds
Heating
Bathtub
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Classic Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Pool view
Heating
Bathtub
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Getting around

A list of all available modes of transport

City Center
Funchal (Madeira)5000 ft
Airports
Cristiano Ronaldo Madeira International (FNC) 12.0 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Elevator
  • Currency exchange
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Pool tables
  • Darts
  • Table tennis
  • Mini golf
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Largo Antonio Nobre, Funchal (Madeira), Portugal, 9004-531
Map view
street view
Largo Antonio Nobre, Funchal (Madeira), Portugal, 9004-531
Nearby
Castle
Forte Sao Jose
1400 ft
Restaurants
Restaurante Chalet
200 ft
Rua Favila 1 3
Taj Mahal Indian Restaurant
300 ft
Rua Imperatriz Dona Amelia 119
Taverna Grill
100 ft
Largo Antonio Nobre 1 Pestana Carlton Madeira
Restaurante Hemingway
300 ft
Rua Imperatriz Dona Amelia 130
Mar Brando
300 ft
Rua Imperatriz Dona Amelia 130
Kon Tiki
400 ft
Largo Antonio Nobre 158A
Beef & Wines
800 ft
Avenida Infante 60 A In front of Savoy Palace
Kon Tiki Restaurante
300 ft
Rua do Favila 9
Villa Caffe
500 ft
Rua Favila no 11

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Spacious rooms
Friendly staff
Noisy at night
Dining quality lacking
8.4/10
Great
Rooms
7.7
Location
9.3
Service
7.9
Dining
6.1
Guest reviews
8.4/10
based on 25 reviews
4.5/5 based on 4093 reviews
8.4
8.4/10based on 2229 reviews
#38 of 99 hotels in Funchal based on Tripadvisor
Rosie
United Kingdom, January  2025
8.8/10

I had a lovely stay at the hotel, enjoying the spacious rooms with a fantastic view of the garden pool and the sea. The staff were incredibly friendly, especially during breakfast. However, I found it a bit noisy at times due to a nearby nightclub. Overall, the location is excellent, being close to Funchal and various restaurants, but the dining experience could definitely use some improvement.

Rooms
9.0
The rooms were incredibly spacious, clean, and offered a lovely view over the garden pool area and out to the sea.
Service
9.0
The staff were all very friendly and helpful, especially in the restaurant during breakfast.
Location
10.0
The hotel is perfectly located, just a 15-minute walk into central Funchal and close to bars and restaurants.
Dining
5.0
The dining experience was just okay, definitely not at the level I expected from a 5-star hotel. There was room for improvement in the quality of food.
Facilities
7.0
The hotel has great facilities, but I was a bit disappointed with the pool towels not being changed daily.
Spacious rooms
Noisy at night
Jessica
United Kingdom, January  2025
8.6/10

My stay at the hotel was quite enjoyable, featuring spacious and comfortable rooms, which were kept spotless. The staff was exceptionally friendly and accommodating throughout my visit, making me feel welcome. The location was fantastic, just a short walk to the old town with plenty of nearby restaurants. However, the breakfast service could use some improvement during peak times.

Rooms
9.0
The rooms are large and comfortable, complete with bathrobes and slippers. They were impeccably clean.
Service
9.0
The staff was friendly and extremely accommodating, always ready to help with room service and other needs.
Location
10.0
The hotel is in a great location, within easy walking distance to the old town and surrounded by excellent local restaurants.
Dining
7.0
Breakfast service was decent, but it gets quite busy during peak times, and the dining options are a bit limited.
Facilities
8.0
The amenities were impressive, but the pool area, while well-maintained, could get busy as well.
Shawn
United States of America, December  2024
7.2/10

I had a mixed experience at this hotel. The location is great, just a 15-minute walk to the marina and surrounded by bars. The staff was genuinely friendly and willing to help, but I was disappointed with the room decor and the noise from the traffic and construction outside. The breakfast was decent but not outstanding. Overall, it offers good convenience but could improve in the room quality and dining area atmosphere.

Rooms
5.0
The rooms were a bit disappointing in terms of decor and noise levels. The balconies were wide but not very relaxing due to the traffic noise and construction view.
Service
9.0
The staff was exceptionally friendly and helpful, assisting in multiple languages and providing great service.
Location
9.0
The location is fantastic, about a 15-20 minute walk to the Funchal center, and there's easy access to nearby bars and excursions.
Dining
6.0
The breakfast had a decent variety, but it felt a bit chaotic, and the quality was similar to what you'd find in a mid-range hotel.
Facilities
7.0
The hotel offers decent facilities, though nothing particularly luxurious stood out during my stay.
Grace
United Kingdom, December  2024
8.2/10

I stayed at this hotel and honestly loved the extensive buffet breakfast and the beautiful views from my room. The location is great for relaxing, with easy access to the harbor and sea for swimming. However, I found the dining experience lacking in quality, and the tea and coffee selection could definitely use improvement.

Rooms
8.0
My room was in the tower block with amazing views out to sea on one side and over the harbor and hills on the other. It was great to have a pool view and get some afternoon sun.
Service
9.0
The staff were all incredibly friendly and helpful, especially during breakfast. They went out of their way to assist with restaurant reservations and even helped us book babysitting services.
Location
9.0
The hotel's location is convenient for exploring Funchal and relaxing by the sea. They provide a service to take guests into town, which is a nice touch.
Dining
6.0
I really enjoyed the breakfast with a wide variety of delicious options, but was disappointed with the quality of the drinks by the pool. The sangria we ordered lacked fruit, and we found an issue with hair in one of the jugs.
Facilities
7.0
The facilities are quite good, with a lovely pool area, but I noticed the pool towels weren't changed daily as promised.
Charlotte
United Kingdom, November  2024
7.4/10

I had a decent stay at the hotel, enjoying the lovely views and a generally friendly atmosphere. The rooms were quiet and had a good view of the pool and sea, though there were a few maintenance issues that were disappointing given the high price. Service was excellent, with attentive staff, but the dining experience left a bit to be desired. Overall, the location was great, but the hotel felt slightly dated for a 5-star rating.

Rooms
7.0
The room I had reserved was overlooking the pool and sea, and it was perfect for my two-week stay. It was much quieter than expected. However, I noticed some issues like wood trim coming away from the wall and missing grout in the bathroom, which was disappointing.
Service
9.0
The service was fantastic, with the staff going above and beyond to assist in any way. Every request I made was met without hesitation, which made my stay more enjoyable.
Location
8.0
The hotel is nicely located, just a good amount of walking to the old town and close to the seaside. The views were amazing and there are several reasonably priced dining options nearby.
Dining
5.0
The dining experience was not particularly great. While the restaurant is on a lovely terrace, it has a cafeteria vibe, and sometimes the staff seemed a little grumpy.
Facilities
8.0
The hotel had nice facilities, including a pool area and lovely gardens that were well-kept.
William
United States of America, November  2024
7.0/10

I had a lovely stay at the hotel, thanks to the stunning ocean view from my room and the convenient location near local restaurants. The staff was exceptionally friendly and helpful throughout my visit. However, the noise from the nearby bars and refuse collection area was a bit disruptive. Overall, it offered good value for money, but the dining options could use some improvement.

Rooms
7.0
My room offered a beautiful seaside view and a spacious terrace, but I did notice some noise from the surrounding areas.
Service
9.0
The service was fantastic; the staff was very friendly and always ready to assist us with anything we needed.
Location
8.0
The location is perfect, with a variety of local restaurants and shops within walking distance, plus it felt nice and quiet despite some nearby bars.
Dining
5.0
The dining experience was just okay; the self-service buffet had limited options and often leaned towards fried and sugary foods.
Facilities
6.0
The amenities were decent, but the place could definitely use some updates and painting.
Joseph
United States of America, October  2024
8.6/10

I had a wonderful stay at this hotel! The access to the sea for swimming was fantastic, especially with all-day sun on the balcony. Although we initially wanted a room with a shower cubicle, upgrading to a junior suite made our holiday even better. The location is ideal, close to many attractions, although the coffee could use some improvement. Overall, it was a great experience, and I can't wait to return!

Rooms
9.0
The junior suite we upgraded to was spacious and comfortable, providing the perfect setting for our vacation.
Service
7.0
The staff were cheerful and willing to help with our needs, though they seemed a bit hesitant to engage in more conversation.
Location
9.0
The hotel is in a prime spot, easy access to Funchal, with lovely views over the sea, and surrounded by shops and restaurants.
Dining
7.0
The dining was quite enjoyable, although the buffet could get chaotic, especially with families around; still, I really appreciated the variety offered.
Facilities
8.0
The facilities were well-maintained, with a nice pool area though the coffee machines need an upgrade.
Benjamin
United States of America, October  2024
9.0/10

I had a lovely stay overall at this hotel. The rooms are spacious and come with breathtaking views, which was a real highlight for me. The staff is also friendly and helpful, making my experience even better. However, the hotel is showing its age and could definitely use some renovations soon. The breakfast was great, but I would have liked more variety in the options offered.

Rooms
9.0
The suite I stayed in had spectacular views and was quite plush with a huge bath and a nice shower.
Service
8.0
The staff was very friendly and accommodating, assisting with service needs like room service and tour tickets.
Location
10.0
The location is perfect, just a short walk into central Funchal or to several nearby restaurants and bars.
Dining
7.0
Breakfast was decent with a good selection, although I would have liked a bit more variety.
Facilities
6.0
The hotel has nice facilities, but I think some areas are in need of renovation to bring them up to date.
James
United States of America, October  2024
8.4/10

I had a pleasant stay at this hotel with spacious and comfortable rooms, although I did face some issues with service quality, which could have been better. The location was fantastic, making it easy to explore both the town center and nearby bars and restaurants. The dining options were excellent, offering a variety of delicious choices. Overall, it's a good place to enjoy a relaxing stay, with some minor setbacks in service.

Rooms
8.0
The rooms were excellent in size and very comfortable, though they weren't always serviced fully.
Service
6.0
The service was a bit hit or miss; while some staff were welcoming and knowledgeable, others seemed miserable and unhelpful.
Location
10.0
The location is superb with great views of the sea, and it's conveniently close to the town center and various dining options.
Dining
9.0
The dining experience was amazing, with a huge selection of delicious hot and cold choices, including a fresh omelette and Mimosa station.
Facilities
8.0
Facilities were good, with easy access to the pool and beach, perfect for a relaxing day.
Spacious and comfortable rooms
Inconsistent service
Ed
United States of America, October  2024
8.2/10

I had a wonderful stay at the hotel with a stunning view from my 18th-floor room, not to mention the friendly service from the staff. The location is fantastic, providing great access to the beach and Funchal center. On the downside, the rooms felt a bit tired, with some stains and holes in the curtains, and the dining experience could have been better with warmer breakfast options.

Rooms
7.0
My room was on the 18th floor with a glass front balcony, offering breathtaking views of the harbor and Funchal old town. However, the decor was a bit tired, with some stains on the carpet and holes in the curtains.
Service
8.0
The staff were mostly very friendly and always greeted me with a smile, which added a nice touch to my stay.
Location
10.0
The hotel's location is superb, just a 10-minute walk to Funchal center and close to the beach, providing gorgeous sea views.
Dining
6.0
While there was a great selection of breakfast items, the coffee was quite disappointing, and most dishes were served lukewarm.
Facilities
9.0
The hotel offers a variety of pools, both heated and unheated, along with plenty of sun loungers. It was nice to have access to pool towels and a personal parasol service.
Josh
United States of America, October  2024
7.6/10

I had a pleasant stay at this hotel, which offered me a spacious and clean room with a nice partial sea view. The service was a bit inconsistent; while some staff were friendly and helpful, others were less accommodating. The location was perfect for my needs, being close to the harbor and perfect for access to sea bathing. However, the dining experience left something to be desired due to understaffing. Overall, it provided good value for money, but a few areas could use improvement.

Rooms
9.0
I was pleasantly surprised to find my room exceptionally spacious and clean, featuring a lovely partial sea view. It was tastefully decorated and had every convenience I needed.
Service
6.0
Some staff were incredibly welcoming and attentive, especially during breakfast, while others didn’t seem very polite or helpful, which was a bit disappointing.
Location
9.0
The hotel is located on a hill about 1.5 km from the center of Funchal, which made it ideal for everything I wanted to do. Plus, it’s conveniently close to the harbor.
Dining
5.0
Unfortunately, the dining experience felt a bit chaotic due to understaffing. There were too many guests for the few waiters available, which affected service.
Facilities
8.0
The amenities were quite good, with a huge outdoor pool that added to the experience. It was well-maintained and enjoyable.
John
United States of America, September  2024
7.4/10

The hotel offers a prime location with easy access to the sea and great amenities like heated pools and comfortable sun loungers. However, I found the rooms to be a bit tired with areas that needed better cleaning. While the dining had some nice options, it lacked variety. Overall, the friendly service made the stay enjoyable, but there’s definitely room for improvement.

Rooms
6.0
The rooms were a bit tired with some stains on the carpet and holes in the curtains, and they could have been cleaner during my stay. On the plus side, they were well-equipped with amenities like bathrobes and pool towels.
Service
7.0
The staff was fantastic. Anytime something ran out at breakfast, they quickly replaced it. However, the customer service wasn’t great during check-in regarding how to access the room.
Location
9.0
The location was lovely with direct access to the sea and close to bus stops for easy travel around the area. I really enjoyed the views from the hotel.
Dining
6.0
The dining options were okay, but I found them to be a bit boring with limited variety. There were some nice items like fresh fruit and baked goods, but overall it felt like it could be more exciting.
Facilities
8.0
The facilities were decent, with nice pools and sun loungers available. The heated pools were a great feature, making it a pleasant experience.
Reginald
United Kingdom, September  2024
7.8/10

My stay at the hotel had its ups and downs. The rooms, while large and spacious, felt a bit stark and lacked charm. The service was friendly but had inconsistencies, especially regarding late-night noise from the bar. On the plus side, the location was fantastic, just a short walk to the Old Town and the marina. Dining was quite good, and I appreciated the variety offered. Overall, it was decent value for money, but certain areas could use improvement.

Rooms
6.0
The rooms were spacious but felt a bit like a huge barn rather than a cozy environment.
Service
7.0
The staff was friendly and efficient, although there was a frustrating lack of support for late flights, especially regarding shower facilities.
Location
9.0
I loved the location, conveniently near the marina and just a 15-minute walk to the heart of Funchal.
Dining
8.0
Dining options were plentiful and varied, especially during breakfast which had a great selection.
Facilities
7.0
Facilities were adequate, but nothing particularly stood out as exceptional.
Carl
United Kingdom, September  2024
8.0/10

The hotel is perfectly located, just a short walk into Funchal and near the lido area, making it easy to explore. The rooms are spacious and very clean, with a pleasant atmosphere. However, the dining experience left something to be desired, and while the staff was mostly friendly, some could have been more welcoming. Overall, it’s a solid choice for those looking for good value in a convenient spot.

Rooms
9.0
The rooms were spacious, clean, and well thought out, providing a very pleasant environment to relax in.
Service
7.0
The staff were generally courteous, but the level of friendliness varied. They were helpful in offering tips about the island, which enhanced our experience.
Location
10.0
The location is ideal, just a 15-minute walk to Funchal with easy access to delightful bars and restaurants nearby.
Dining
5.0
The dining experience was average; the breakfast options were typical and could use some variety, with the food quality needing improvement.
Facilities
6.0
The hotel had good facilities, but they felt a bit dated and could use some renovation soon.
Connor
United Kingdom, September  2024
7.6/10

I had a great stay at this hotel, enjoying its clean and spacious rooms with fantastic views. The location was perfect for exploring the area, but I did find the dining experience to be a bit monotonous. The service was excellent overall, but the wait times for breakfast could be improved.

Rooms
7.0
The rooms were modern, spacious, and mostly comfortable, although mine was a bit noisy due to road traffic.
Service
9.0
The staff were incredibly friendly and helpful, making my stay pleasant.
Location
10.0
The location is fantastic, just a short walk into town and with beautiful views of the Atlantic.
Dining
5.0
The dining was okay, but the limited options made it feel a bit boring, and the wait time for the omelette station was too long.
Facilities
6.0
The hotel has good facilities, but they could enhance the dining experience for guests.
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Rooms and Guests2 Guests, 1 Room